ITC and TLC

Answering4u uses cutting edge technology to make sure business life runs smoothly for our clients. The latest systems ensure that you get an efficient and flexible service. And communication is never a problem – we’re happy to contact you via email, fax, text or telephone.

But state-of-the-art can become run-of-the-mill without the personal touch – which is why we employ only the very best staff.

Answering4u staff have intelligence and common sense. They are highly trained multi-taskers who will respond to calls with expertise and efficiency. And they’ll add that extra touch of good humour and TLC that can turn a one-off call into a long-term – and profitable – relationship.

The Techy Bit

  • We use the very latest customer contact software so customer information is collected efficiently and saved effectively, whilst postcode software helps ensure quick and accurate data entry
  • All calls are trackable via our inbound and outbound calls audit trail.
  • Reporting is possible in most common formats and can automatically generate letters, faxes, emails, SMS messages and databases
  • Our secure servers with full antivirus and offsite data back-up means your information is secure, and our overflow and disaster recovery facilities provide continuity of service in any situation
  • A high speed 2mb Internet link allows us to work with clients’ web sites as if we were in their own offices.


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